FREE SHIPPING ON ORDERS $50 AND OVER
SHIPPING: USPS is our primary carrier of choice. We ship orders within 1-2 business days of receiving cleared payment. We do not ship outside of the US.
Packages weighing 16 ounces and under will be sent via First Class with a tracking number. Cost – $5.00
Packages weighing 17 ounces and over will be sent via Priority Mail with a tracking number. Cost – $9.00
For other shipping upgrades, please send us a message before you check out so we can send you an invoice instead.
CANCELING AN ORDER: If you need to cancel an order, you may do so up until the shipping information has auto-updated on the transaction (which means that the order has already been taken to the post office). Please contact us with your concerns regarding this subject.
ABOUT OUR CHECKOUT PROCESS: When you check out and pay for your order, you have the choice between using PayPal or a credit card protected with our SSL certificate. Any information gathered is used solely for processing your payment. We do not use your information any other way unless you sign up for our website updates.
SEEDS: There are certain seeds that may be considered a noxious weed in your state. Please consult the USDA Database before ordering. We do our best to follow the laws and we’d appreciate your due diligence as well. We reserve the right to cancel your order based on the discovery of any species restricted in your area and will refund your purchase 100%.
We do our absolute best to ensure that our precious organic seeds, tediously harvested and processed by our own hands, are delivered to you safely. If for some reason they are not intact upon arrival, please contact us as soon as you receive them and notice the problem.
Seeds are safely packaged in a 4×6 amber bubble mailer to prevent seed damage.
Each small seed pack includes basic germination instructions on the front.
LIVE PLANTS: We can ship certain live plants only during certain months of the year. They are generally only sent out on Mondays, Tuesdays, and Wednesdays to avoid sitting stagnant in a building or hot truck somewhere between us. Please contact us to consult on what is best for you.
HERBEDICINALS: As with the seeds, our valuable Herbedicinals products are carefully packaged and sent with a tracking number. Please contact us right away if there is a problem with your order or the condition of your package contents.
REFUNDS, EXCHANGES, REPLACEMENTS: We will surely come to a fair solution together with consultation.
PLEASE LEAVE US A REVIEW: If you purchase from us, please let other shoppers know by reviewing at the bottom of the product’s page 🙂 If you feel like leaving hurtful words for the whole world to see, please contact us first.
HEY, THANKS! We appreciate your business and love that you read the entire page on our shipping and general policies. As a reward, we offer you 10% off your order. Simply enter thanks10 into the Coupon Code section of your shopping cart. There is no limit to the code – use it as often as you like.